Frequently Asked Questions
RETURNS & EXCHANGES
To initiate a return, contact us at contact@lapiqure.com within 14 days of receiving your order. Include your order number and reason for return. We'll provide a prepaid return label. Items must be unworn, with all tags attached, in original packaging.
You have 14 days from the date of delivery to request a return or exchange. Items must be in original condition. Personalized pieces are final sale and cannot be returned or exchanged.
We accept returns and exchanges within 14 days of delivery for items in unworn, original condition with tags attached. Return shipping is covered by LA PIQÛRE for defective items. Customer-initiated returns incur a restocking fee of 10%. Personalized items, final sale pieces, and items marked as such cannot be returned.
Once we receive and inspect your return, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. Please allow additional time for your bank to process the transaction.
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